Resources

All of our latest resources can be found here

Product Updates

Pioneering the Future of Multilingual Customer Service with Smart Translations

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Engage for Amazon Connect real time translation

Blog

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Are Traditional Contact Center Platforms Becoming Obsolete?
Trends
5 min read

The Evolution of Contact Center as a Service: Are Traditional Platforms Becoming Obsolete?

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Personalization in Customer Service: Leveraging AI to Meet Customer’s Needs
Thought Leadership Series
5 min read

Personalization in Customer Service: Leveraging AI to Meet Customer’s Needs

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Local Measure Achieves the AWS Generative AI Competency
Industry News
5 min read

Local Measure Achieves the AWS Generative AI Competency

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Local Measure wins Marketplace Partner of the Year, APJ
Industry News

Local Measure Recognized as Marketplace Partner of the Year APJ

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Insights

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Unlocking the Potential of Generative AI for the Contact Center
Best practice
5 min read

How to improve your Contact Center’s Issue Resolution

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The growth of generative AI to improve the customer experience and boost contact center productivity
Best practice
5 min read

How to improve your Contact Center’s Issue Resolution

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Best practice
5 min read

How to improve your Contact Center’s Issue Resolution

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Customer Stories

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View all Customer Stories

Latest News & Events

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Best practice
5 min read

Jonathan Barouch joins the CX Today CX All Stars List

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Best practice
5 min read

Why Your Contact Center Needs an Upgrade: Signs You Can’t Ignore

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Best practice
5 min read

Avoiding the Top Self-Service Pitfalls to Deliver an Exceptional Customer Experience

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Let’s Build a Future Worth Experiencing

Our Engage platform is already transforming contact centers worldwide, and this is just the beginning. Are you ready to future-proof your customer service?

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