Resources

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Product Updates

Pioneering the Future of Multilingual Customer Service with Smart Translations

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Engage for Amazon Connect real time translation

Blog

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Personalization in Customer Service: Leveraging AI to Meet Customer’s Needs
Thought Leadership Series
5 min read

Personalization in Customer Service: Leveraging AI to Meet Customer’s Needs

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Local Measure Achieves the AWS Generative AI Competency
Industry News
5 min read

Local Measure Achieves the AWS Generative AI Competency

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Local Measure wins Marketplace Partner of the Year, APJ
Industry News

Local Measure Recognized as Marketplace Partner of the Year APJ

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Revolutionizing Customer Engagement The Power of Omnichannel and Self-Service
Thought Leadership Series
5 min read

Revolutionizing Customer Engagement: Discovering the Power of Omnichannel and Self-Service

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Insights

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Unlocking the Potential of Generative AI for the Contact Center
Best practice
5 min read

How to improve your Contact Center’s Issue Resolution

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The growth of generative AI to improve the customer experience and boost contact center productivity
Best practice
5 min read

How to improve your Contact Center’s Issue Resolution

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Best practice
5 min read

How to improve your Contact Center’s Issue Resolution

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Customer Stories

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View all Customer Stories

Latest News & Events

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TELUS International
Best practice
5 min read

GenAI-Powered Asynchronous Messaging, Available 24 x 7

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Best practice
5 min read

Why Social Messaging as a Customer Service is a Must-Have for Modern Brands

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Best practice
5 min read

How to Use GenAI to Improve Customer Service And Cut Costs

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View all latest news and events

Let’s Build a Future Worth Experiencing

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