White paper

You Think your business offers an omnichannel experience? Think again!

Find out why not integrating your customer channels is costing your contact center more than just sleep. Download the white paper created by independent research advisory, Ecosystm.

Get ongoing product updates with zero upgrade costs

Get ongoing product updates with zero upgrade costs

Get ongoing product updates with zero upgrade costs

Local Measure eBook

Does your business deliver customer experience excellence?

We are pioneering the future of customer service technology and empowering organizations to deliver proactive customer experiences that are intuitive and secure.

Meet some of our Happy Customers

Best New Technology Solution

AWS Software Partner of the Year 2022

AWS Marketplace Partner of the Year 2023 - APJ

 
We partner with leading technology companies
"SupportZebra is excited to continue to scale GenerativeAI capabilities to additional contact center clients to drive efficiencies in case management, knowledge management and self-service. With one customer, we’ve already been able to bring down average handle time by 29% and increase average order value by 18%"
Nathan Yap

Nathan Yap

CEO, SupportZebra

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"SupportZebra is excited to continue to scale GenerativeAI capabilities to additional contact center clients to drive efficiencies in case management, knowledge management and self-service. With one customer, we’ve already been able to bring down average handle time by 29% and increase average order value by 18%"
Nathan Yap

Nathan Yap

CEO, SupportZebra

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Vodafone New Zealand Case Study
The best thing about Local Measure's solution for me is the richness of the agent experience. Rather than being penned up in a small three by three square, agents now have a rich area where they can communicate in a world of asynchronous chat.
Kris Thornley

Kris Thornley

Senior Architect, Vodafone NZ.

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Vodafone New Zealand Case Study
The Engage agent desktop helps to deliver our immediate needs and gives us a scalable path to tomorrow, all while reducing the cost of operation.
Kris Thornley

Kris Thornley

Senior Architect, Vodafone NZ.

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Dino Flores
When Local Measure introduced Engage, I really liked the look and feel of the interface. Then an entire team met with me to understand the scope of the use case and deliver the best solution for us and our clients. So, that was a great experience.
Dino Flores

Dino Flores

Innovations Director

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Card tapping on an payment machine
I have been wanting to implement an omnichannel contact centre system for years. Local Measure's project team offered a well tailored and affordable solution to suit our team and budget. Great service from planning to implementation to follow-ups.
Robin Lu

Robin Lu

Founder & CEO, Ai Systems

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Our legacy systems were clunky, based on site, and were our single point of failure. With Amazon Connect and Local Measure, we feel empowered and confident that we can securely scale and innovate.
Richard Hay

Richard Hay

IT Operations Manager, Coco Republic

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Having Engage for Amazon Connect helped during our period of growth. Because it’s just a single system
Majdi Jebril

Majdi Jebril

Are Media

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